Shipping & Returns

Delivery & Carriage - Mainland UK (excluding postcodes listed below)

  • Free delivery on orders over £150 (ex. VAT & carriage)
  • Carriage Prices (2-3 days) - £6.50 on orders under £150.00 (ex VAT)
  • Next Day Delivery - additional charge of £5.00
  • Orders need to be placed by 1pm for next day delivery
  • Customers should inform the store of any delivery restrictions regarding accessibility
  • Collection in-store is free.

Out of Area Postcodes (additional surcharge applies)

AB55 5AA - AB55 5ZZ,

HS1 2AA - HS1 2ZZ, HS2 0AA - HS2 0ZZ, HS2 9AA - HS2 9ZZ, HS3 3AA - HS3 3ZZ, HS4 3AA - HS4 3ZZ, HS5 3AA - HS5 3ZZ, HS6 5AA - HS6 5ZZ, HS7 5AA - HS7 5ZZ, HS8 5AA - HS8 5ZZ, HS9 5AA - HS9 5ZZ,

IV All Postcodes,

KA27 8AA - KA27 8ZZ, KA28 0AA - KA28 0ZZ, KW postcodes 1 to 14,

PA20 0AA - PA20 0ZZ, PA20 9AA - PA20 9ZZ, PA21 2AA - PA21 2ZZ, PA41 7AA - PA41 7ZZ, PA42 7AA - PA42 7ZZ, PA43 7AA - PA43 7ZZ, PA44 7AA - PA44 7ZZ, PA45 7AA - PA45 7ZZ, PA46 7AA - PA46 7ZZ, PA47 7AA - PA47 7ZZ, PA48 7AA - PA48 7ZZ, PA49 7AA - PA49 7ZZ, PA60 7AA - PA60 7ZZ, PA61 7AA - PA61 7ZZ, PA62 6AA - PA62 6ZZ, PA63 6AA - PA63 6ZZ, PA64 6AA - PA64 6ZZ, PA65 6AA - PA65 6ZZ, PA66 6AA - PA66 6ZZ, PA67 6AA - PA67 6ZZ, PA68 6AA - PA68 6ZZ, PA69 6AA - PA69 6ZZ, PA70 6AA - PA70 6ZZ, PA71 6AA - PA71 6ZZ, PA72 6AA - PA72 6ZZ, PA73 6AA - PA73 6ZZ, PA74 6AA - PA74 6ZZ, PA75 6AA - PA75 6ZZ, PA76 6AA - PA76 6ZZ, PA77 6AA - PA77,6ZZ, PA78 6AA - PA78 6ZZ, PA80 5AA - PA80 5ZZ, PA81 5AA - PA81 5ZZ, PA82 5AA - PA82 5ZZ, PA83 3AA - PA83 3ZZ, PA84 3AA - PA84 3ZZ, PA85 3AA - PA85 3ZZ, PA86 0AA - PA86 0ZZ, PA86 9AA - PA86 9ZZ, PA87 2AA - PA87 2ZZ, PA88 5AA - PA88 5ZZ,

PH postcodes 19-26, 30-40, 49-50

PH 41 sector 4

TR21 0AA - TR21 0ZZ, TR22 0AA - TR22 0ZZ, TR23 0AA - TR23 0ZZ, TR24 0AA - TR24 0ZZ, TR25 0AA - TR25 0ZZ,

ZE1 0AA - ZE1 0ZZ, ZE1 9AA - ZE1 9ZZ, ZE2 9AA - ZE2 9ZZ, ZE3 9AA - ZE3 9ZZ

Export Orders

  • Free delivery to your shippers on mainland UK (orders over £150 ex. VAT & carriage)
  • Export customers can arrange for their shippers to collect from us
  • For direct export, please contact us for shipping costs on 0161 796 7353 or sales@card-party.co.uk

Returns Policy

Return and Refund Policy

Last updated: April 18, 2020

Thank you for shopping at Card and Party operated by Card and Party Stores (Cash & Carry) Limited.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Card and Party Stores (Cash & Carry) Limited, 574 Manchester Road, Blackford Bridge, Bury, Lancashire, BL9 9SW.
  • Service refers to the Website.
  • Website refers to Card and Party, accessible from https://www.card-party.co.uk/
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

574 Manchester Road, Blackford Bridge, Bury, Lancashire, BL9 9SW

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: